Build Versus Buy in the Age of AI

The total cost of ownership for an internal claims and contract platform build exceeds the risk-adjusted economics of partnering with a specialized provider.

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gray background with white text that says Dealer Debrief 03/25/2026 with Lauren Lawrence. picture of a white woman (Lauren) with red hair

Dealer Debrief: Safety, Supply & Partnership

Industry

Meet the Editor: Hannah Mitchell

Industry

A Jolly Holiday Season From BBM to our Audience

Industry

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Smiling man working on a new car in a Honda manufacturing plant

News

Honda Embraces Hybrid Fever

The automaker plans a new Ohio factory, along with investments in existing U.S. and Canadian plants, to significantly boost hybrid production here.

News

Global Consumer Trends Diverge

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News

Dealerships Must Show Up Where It Matters

Line of like-new vehicles in outdoor lot

News

CPO Sales Could Take Off in the Right Conditions

Product & Technology

All Product & Technology

Digital Cover Features

Build Versus Buy in the Age of AI

The total cost of ownership for an internal claims and contract platform build exceeds the risk-adjusted economics of partnering with a specialized provider.